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Accessibility Information

INFORMATION FOR GUESTS WITH DISABILITIES
Nederlander Theatre • New York City


 

Policy for our Guests with Disabilities

Wheelchair AccessibilitySpecially priced tickets are available for wheelchair users. As a courtesy, patrons who use a wheelchair are permitted to purchase one additional ticket for his or her companion. Wheelchair seating and companion seats are sold on a first-come, first-serve basis at the theatre box office or by calling 
212-921-8000. Please be sure to inform the Box Office representative of your seating needs when purchasing tickets.

      • Wheelchair Accessible Restroom: The Nederlander Theatre is equipped with one wheelchair accessible restroom on the Orchestra level (house left), as well as wide stalls in the male and female restrooms on the Mezzanine level.
      • Seat Accessibility: There are designated wheelchair and companion seating in the rear of the Orchestra section. These locations are the ONLY ones that do not involve steps.
      • Services for Guests with Disabilities: Theatre representatives are available to meet patrons with disabilities in the lobby of the building to escort them to their seats.


Audio Description
 

Audio DescriptionD-Scriptive is a revolutionary audio description system for patrons who are blind or low vision, available at every single performance. During the show, the audience member hears a detailed description of all the visual aspects and action of the production, including staging, choreography, sets, lighting, costumes, physical humor and intentions, and much of the Playbill and theatre information. It is synchronized perfectly to the show's cueing system and adjusts itself according to any fluctuations in the performance.

To reserve D-Scriptive for use at the theatre: First, purchase your tickets. Then, reserve your D-Scriptive device by contacting Sound Associates by phone at 212-582-7678 or by email at DScriptive@att.net. The device will be waiting for you at the Sound Associates Infrared kiosk inside the theatre on the day/night of the show. There is never a charge to use D-Scriptive. For more information, please visit www.G-PASS.org and click on the appropriate service.

This service is made possible by Inclusion in the Arts. This program is supported by funds from the City of New York Theater Subdistrict Council, LDC and the City of New York.


Closed Captioning and Sound Enhancement


Assistive ListeningClosedCaptioningI-Caption, a ground-breaking hand-held personal captioning system for theatregoers who are deaf or hard of hearing, simultaneously displays verbatim texts of the entire script as it unfolds on stage, as well as announcements and show information at every performance. Like D-Scriptive, it is synchronized to the show's cueing system and adjusts itself according to fluctuations in the performance.

To reserve I-Caption and Sound Enhancement headsets for use at the theatre: 
First, purchase your tickets. Then, reserve your I-Caption device by contacting Sound Associates by phone at 212-582-7678 or by email at ICaption@att.net. The device will be waiting for you at the Sound Associates Infrared kiosk inside the theatre on the day/night of the show. There is never a charge to use I-Caption. For more information, please visit www.G-PASS.org and click on the appropriate service.

Infrared Headsets for sound augmentation are available at the theatre, free of charge. Photo identification is required as a deposit. Headsets can also be reserved in advance by contacting Sound Associates at 212-582-7678 or by email at Infrared@SoundAssociates.com.

This service is made possible by Inclusion in the Arts. This program is supported by funds from the City of New York Theater Subdistrict Council, LDC and the City of New York.


Policy on Guide Dogs and Service Animals

Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

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